All case studies

    Cruz and Sons Hardwood Flooring

    A brand-new hardwood shop with no website, no Google profile and no reviews. Thirty days after the domain was registered it held the #1 Google Maps spot for its main service, with no ads.

    Business
    Cruz and Sons Hardwood Flooring
    Place
    Westfield, MA
    Trade
    Hardwood flooring
    Work
    Website, Google Business Profile, reviews
    Visit cruzwoodfloors.com(opens in a new tab)
    #1
    Google Maps for “hardwood flooring westfield ma”
    1 → 92
    Website clicks, Mar–May vs Jun–Aug 2026
    7,288
    Search impressions in the summer quarter, up from 8
    $0
    Spent on ads

    Google Search Console, 30 May to 27 Aug 2026 compared with the 90 days before. Google and Maps screenshots taken 17 Sep 2026.

    The situation

    Cruz and Sons started from nothing in the spring of 2026: a new business with no website, no Google Business Profile and no reviews, in a town where three established flooring stores already held the map.

    The job was to get them found for hardwood flooring and refinishing across Westfield and the surrounding towns before the first season ended.

    What we built

    • A website structured page per service and page per town for the surrounding metro
    • The Google Business Profile claimed, filled out and optimized
    • Automated review requests after each completed job
    • Missed-call text-back so no call goes to voicemail

    What Google recorded

    Search Console shows the site going from 1 click and 8 impressions in March through May to 92 clicks and 7,288 impressions in June through August, at an average position of 6.4 on desktop and 9.1 on mobile.

    Within 30 days of the domain being registered the business held the #1 Google Maps position for “hardwood flooring westfield ma”. By September it was first in the local pack with a 5.0-star rating from 10 reviews, first in Google Maps, and the first organic result for “hardwood floor refinishing westfield ma”. No ads were run at any point.

    Clicks are website visits from Google Search. Calls and direction requests from the Google Business Profile are a separate count and are not included here.

    Google Search Console, quarter on quarter
    Mar–May 2026Jun–Aug 2026
    Clicks192
    Impressions87,288
    Average position, desktop6.4
    Average position, mobile9.1

    On screen

    The reports and the site itself. Dates are in the frame so the range on screen is the proof.

    Google results for “hardwood flooring westfield ma”: Cruz and Sons Hardwood Flooring LLC first in the local pack with a 5.0 rating from 10 reviews, above two established flooring stores
    Google, “hardwood flooring westfield ma”, 17 Sep 2026: first in the local pack, 5.0 stars from 10 reviews.
    Google Maps results for “hardwood flooring westfield ma” with Cruz and Sons as the first result
    Google Maps, same search: first result.
    Search Console performance report comparing the two quarters: 93 clicks against 1, 7.35K impressions against 8
    Search Console, Jun–Aug 2026 against Mar–May 2026. Google revises recent data, so the screen shows 93 clicks where the export said 92.
    Search Console performance report from 1 March to 15 September 2026, the whole life of the site
    Search Console, 1 Mar to 15 Sep 2026: the whole life of the site.
    cruzwoodfloors.com home page on desktop
    cruzwoodfloors.com, built by Local Lead Connector.
    cruzwoodfloors.com on a phone
    The same site on a phone.

    Turn local searches into booked jobs

    We build the website, ads and AI follow-up for flooring shops and other local trades, all in accounts you own. Talk through your market on a free call. No obligation.

    Built for
    Flooring, tile & coatings
    Setup
    95% done for you
    Owner of record
    You

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